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About Our Company
Faster Recovery
Organized mitigation and cleanup reduce downtime, limit secondary damage, and prevent hidden moisture, smoke residue, and material deterioration from spreading further.
Damage Control
Structured restoration steps include contamination control, stabilization, and prevention of smoke residue, material damage, and related issues from spreading further.
Single Provider
Cleanup, drying, demolition, contents handling, and restoration are managed under one process, preventing delays, miscommunication, and workflow gaps.
20+
Years of Experience
About Our Company
We’re First Hand Restoration LLC
First Hand Restoration LLC has served property owners since 2009, providing fire damage restoration, water damage cleanup, mold remediation, environmental services, debris removal, and property cleanouts for residential and commercial properties.
- Fire Restoration
- Water Restoration
- Mold Remediation
- Environmental Cleanup
- Debris Removal
- Property Recovery
Testimonials
Property Owners Who Trust Our Restoration Work
Clients rely on our team for organized cleanup, clear communication, and restoration work that resolves damage rather than leaving hidden problems behind.
Posted on Marlon haugaboookTrustindex verifies that the original source of the review is Google. I recently experienced a pipe burst in my basement ceiling, which led to significant water damage. Unfortunately, the vendor sent by my insurance company failed to properly dry the area, resulting in widespread black mold growth within two weeks. Following a referral from a friend, I contacted First Hand Restoration. Their team expertly handled the mold remediation process, liaising with my insurance company on my behalf. Notably, they maintained professionalism regarding the previous restoration company's work. Their expertise and service significantly improved our situation.Posted on Ryan EvansTrustindex verifies that the original source of the review is Google. Really good experience with them. (Mold remediation) They are reliable and strongly recommended.Posted on Charles BriggsTrustindex verifies that the original source of the review is Google. Hired first hand restoration to do demo work and clean up at a property in detroit , and they did an outstanding job at a competitive price.Posted on Joe S.Trustindex verifies that the original source of the review is Google. It's a long story but my family was stuck with a problem, a house loaded with stuff, every room, the basement & the garage all full with mostly useless items. To get the house up to a sellable level, it needed a home clean-out & mold/mildew remediation in the basement. First Hand Restoration was referred to us as reliable & reasonable. They did an excellent job, 70 yards of crap removed. The basement is not only cleaned of mildew, dust, & cobwebs, they painted the walls & the floor, including the support poles. All for a reasonable price. That price didn't change when we discovered it was a lot more stuff that anyone could have imagined. I highly recommend them!Posted on Michael WhiteTrustindex verifies that the original source of the review is Google. I recently hired First Hand Restoration for mold testing and remediation, as well as asbestos testing and abatement, and I couldn’t be happier with the results. From the very beginning, their team was professional, responsive, and highly knowledgeable. Karieem explained the entire process clearly and made sure I understood what needed to be done and why. The work was done efficiently, safely, and with a real attention to detail. They treated my home with care and respect, and they didn’t cut any corners. It’s clear they take pride in doing things the right way. It’s rare to find a company that delivers both technical expertise and outstanding customer service — but First Hand Restoration really does. I highly recommend them to anyone in need of mold or asbestos services. You’ll be in excellent hands.Posted on Ralph ZuckmanTrustindex verifies that the original source of the review is Google. The crew was professional, on time, and efficient. They worked hard to clean my basement and to move furniture to my new location. I highly recommend them for your moving requirements.Posted on Matt SnowdenTrustindex verifies that the original source of the review is Google. I have used Firat Hand on several projects over the years. They have always been reliable and willing to do whatever it takes to complete the job. The owner is a remarkable caring individual. His team is a reflection of him. Use them and contribute to the success of the good guys!Posted on Tiffany WilliamsTrustindex verifies that the original source of the review is Google. I had an incredible experience with First Hand Restoration. From start to finish, the team was nothing short of professional, clean, and highly efficient. They arrived right on time, fully prepared, and immediately got to work with a clear strategy in place. It was obvious they knew exactly what they were doing—every move was careful and calculated, and they treated my belongings as if they were their own. No mess, no damage, no stress. They finished the job within the expected time frame and even made sure everything was spotless before they left. If you're looking for movers who are professional, tactical, and take pride in their work, I highly recommend them. Outstanding service from beginning to endPosted on Kyle McKnightTrustindex verifies that the original source of the review is Google. I have used First hand on several occasions and the work they do is above top notch. Kareem and his crew have ALWAYS gone above and beyond what I have asked of them. In my business I hire sub contractors for 90% of my jobs, and having a trustworthy, reliable crew is something I definitely don't take for granted. First hand doesn't just show up they show off and their work speaks for itself. Do not hesitate to hire these guys for any job big or small.Posted on Evan PartridgeTrustindex verifies that the original source of the review is Google. Karieem and his team have done many jobs for client's of ours in our real estste business when we worked for Keller Williams and now Berkshire Hathaway. He has always been fair with his price, done the jobs quickly, and is a pleasure to deal with. The Warrnen-Partridge Realty Team highly recommends First Hand Restoration.
Our Mission
Our mission is to stabilize damaged properties quickly, control contamination and structural risk, and guide recovery through organized restoration processes. We focus on addressing damage at its source, preventing secondary deterioration, and returning properties to safe, functional use through structured mitigation, cleanup, and rebuilding steps.
Our Values
Our work is guided by practical decision-making, clear communication, and responsible restoration methods. We prioritize safety, structured workflows, accurate damage assessment, and long-term property stability over shortcuts or surface-level repairs. Every project is approached with a focus on containment, control, and recovery planning.
Our Story
First Hand Restoration LLC was built around the need for organized, dependable restoration services that go beyond surface cleanup. Early work focused on property stabilization, contamination control, and recovery planning for fire- and water-damaged buildings.
Over time, the company expanded services to include mold remediation, environmental cleanup, demolition, debris removal, and full restoration support. Today, the team continues to focus on structured mitigation, controlled cleanup, and practical recovery planning for damaged properties.